20-Year Limited Warranty
Poly-Wood, Inc., warranties to the original purchaser that, for a period of twenty (20) years of residential use and one (1) year for commercial use from the date of original purchase, under normal use and service conditions, POLYWOOD brand high-density polyethylene (HDPE) products shall be free from material defects, and shall not splinter, crack, chip, peel, rot, or suffer structural damage from insect infestation. Further, Poly-Wood warranties that for a period of 30-days from date of purchase all POLYWOOD products shall be free from defects related to workmanship.
Welds and Joints are warranted to not break or crack for 5 years of residential use, 1 year of commercial use. Powder Coat Finish is warranted to not peel for 5 years of residential use, 1 year of commercial use
Cushions are warranted to be free from workmanship or material defects for 30- days from purchase. This warranty does not apply to normal wear and tear effects on the cushions, which are received by regular use of the cushions. Neither does it cover damage due to unauthorized repairs or alterations, negligence, misuse or abuse, improper assembly and acts of God.
All questions regarding warranty can be answered in the Poly-Wood Warranty Sheet