When first unrolled, a new braid may have a wrinkle or a bulge appear that prevents it from laying flat on the floor. This is common and is a result of being tightly rolled or folded during shipment.
The wrinkle is easily removed if the proper method is used. Lay the rug as flat as possible. Use a broom handle or similar pole and, starting in the center using a sweeping motion, push one half of the wrinkle to the left. Then push the remaining half of the wrinkle to the right side of the rug. Never push the entire wrinkle to one side or end of the rug; this only stretches the rug and may damage it.
Reverse and rotate braided rugs as they soil. This process will prolong the life of the rug by evenly distributing the traffic to both sides. During initial use, excess sprouts of yarn may work their way to the surface of the rug. This is to be expected, and in no way lessens its wearability. These sprouts should be clipped off at the base with scissors. Do not pull the yarn out as this may result in damage to the rug.
Vacuum regularly. Do not shake or beat the rug since this treatment could damage it. Clean spills immediately by blotting with a cloth or sponge. Remove any grease spots with ordinary dry cleaning solvents. To learn how to remove specific stains, view our Capel Rug Care Sheet
Professional or "in home" periodic cleanings using the power spray-extraction carpet cleaning method are recommended. Allow to dry flat on the floor. Clean one side at a time and allow it to dry before reversing to clean the other side.