Barlow Tyrie warrants their parasol frames, bases, canopies and covers for a period of three years for residential use (one year for commercial use) from purchase invoice date and when supplied are free from defective materials and workmanship. This warranty does not apply to cracks which may appear when exposed to the elements and are considered entirely natural for teakwood frames, damage resulting from tampering, misuse, accident, alteration, vandalism, abuse or normal wear.
Products believed to be faulty workmanship of materials should be reported to Barlow Tyrie as soon as possible. If applicable, photographic proof of claim may be requested for examination or determination. Any faults found on inspection and covered by this warranty will be rectified by the replacement of the faulty part.
If deemed necessary for repair, Barlow Tyrie will arrange for the product in question to be returned via their choice of transit and returned free of charge to the customer. No returns are accepted without authorization and will be refused. Barlow Tyrie's liability in respect to goods supplied by it and not of its manufacture shall be limited to any guarantee or warranty given by the manufacturer of such goods. Barlow Tyrie shall not be under any further liability however arising and all conditions and warranties expressed or implied by or under statute, custom or trade usage are hereby expressly excluded to the extent permitted by law.